The standard warranty on a new air conditioner is 24 months from the date of installation. This warranty period applies to both the unit itself and the main parts, such as the compressor, fan, and electronic components. The warranty covers manufacturing defects and faults occurring during normal use, but not damage caused by improper maintenance or external factors.

Why can poor warranty registration cost you thousands of euros?

Many air conditioner owners do not realize that an incorrectly registered warranty can cost them dearly. Without proper registration within 30 days of installation, the entire manufacturer's warranty often becomes void, meaning that in the event of a defect after 18 months, you will have to bear the full cost of repairs or replacement yourself. A new compressor, for example, can cost €800-1200, whereas this would be free under a valid warranty. Therefore, always ensure that your installer handles the warranty registration immediately after installation and keep all documents carefully.

How does improper maintenance render your warranty worthless?

Many air conditioner owners believe their warranty is secure, but unknowingly make mistakes that invalidate it. Failing to replace filters every 3-6 months, opening the unit yourself for 'simple' repairs, or using non-original parts causes manufacturers to reject warranty claims. This means that for a defect costing €1500, you have to pay the full cost yourself, even if it would normally be covered under warranty. Therefore, always follow the prescribed maintenance schedule and have repairs carried out by certified technicians.

What is the standard warranty period for a new air conditioner?

The standard warranty period for a new air conditioning installation is 24 months. This term applies from the moment of installation and is legally mandated for most air conditioners sold in the Netherlands. Some premium brands even offer longer warranty periods of 3 to 5 years on specific parts, such as the compressor.

The warranty period does vary by part and manufacturer. While the complete air conditioner has a 2-year warranty, crucial components such as the compressor often receive an extended warranty of 3-5 years. This is because the compressor is the most expensive part to replace and, at the same time, the most critical component for the operation of your air conditioner.

It is important to know that the warranty starts on the installation date, not the purchase date. If you buy an air conditioner in March but do not have it installed until May, your warranty period therefore begins in May. Therefore, always keep your installation receipt as proof of the start date of your warranty.

Which air conditioner parts are covered by the warranty?

The standard warranty covers all main components of your air conditioner that are essential for its operation. This includes the compressor, evaporator, condenser, fan, electronic controls, and sensors. The remote control and any Wi-Fi modules are also covered by the warranty.

Wear parts usually have a shorter warranty period or are completely excluded from the warranty. Examples include:

Air filters (usually 3-6 months warranty)
Remote control batteries
Rubber seals and gaskets
External wiring and switching equipment

Damage caused by external factors such as storms, hail, or burglary is not covered by the manufacturer's warranty. You need your buildings insurance for this. Damage caused by improper use, such as running the air conditioner for extended periods with open windows, is also not covered by the warranty.

What is the difference between a manufacturer's warranty and an installation warranty?

The manufacturer's warranty is provided by the manufacturer of the air conditioner and covers defects in material and workmanship of the device itself. This warranty is usually valid for 24 months and includes repair or replacement of defective parts at no material cost.

The installation warranty, on the other hand, is provided by the installer and covers problems arising from errors in the installation. This warranty includes:

Leaks caused by incorrectly connected pipes
Vibrations caused by incorrect mounting
Problems with the electrical connection
Damage to walls or facades during installation

The installation warranty usually runs parallel to the manufacturer's warranty, but may be shorter. Some installers offer only a 12-month warranty on their work. It is important to understand both warranty conditions, because you need to know which party to contact in the event of a problem.

How can you extend the warranty on your air conditioner?

There are several ways to extend your air conditioner warranty. Many manufacturers offer extended warranty packages that you can purchase at the time of purchase. These extended warranties often extend the warranty period to 5-7 years and may also include extra services, such as annual maintenance.

Another option is to take out a maintenance contract with a recognized installer. These contracts usually include:

Annual inspection and cleaning
Replacement of filters
Checking coolant levels
Priority service for breakdowns
Discount on repairs

Some insurance companies also offer warranty insurance for household appliances. These policies cover repair costs after the manufacturer's warranty has expired and can be a good option for expensive air conditioners.

Which actions can void your air conditioning warranty?

There are several actions that can invalidate your warranty. The most important is tampering with the air conditioning yourself or having repairs carried out by unauthorized technicians. As soon as the warranty seal is broken by unauthorized persons, the entire warranty becomes void.

Improper maintenance can also void your warranty. This includes:

Failure to replace filters according to schedule
Use of non-original parts
Ignoring warning signs
Run at extreme temperatures outside specifications

Modifications to the air conditioner or installation without the manufacturer's permission also invalidate the warranty. This includes modifying electrical connections, moving the unit, or connecting additional components not approved by the manufacturer.

How do you claim warranty for problems with your air conditioning?

In case of problems with your air conditioner, you must first contact the seller or installer where you purchased the unit. They can often help immediately or refer you to the appropriate service department. Keep your purchase receipt, installation receipt, and warranty certificates at hand.

For a successful warranty claim, you need the following documents:

Original purchase receipt with date and price
Installation slip with assembly date
Warranty certificate or proof
Maintenance logbook (if applicable)
Description of the problem with the date it arose

Most manufacturers have an online portal where you can submit warranty claims. Through these systems, you can upload photos, describe the problem, and schedule a service technician. Make sure you have your air conditioner's serial number at hand, as this is usually required for identification.

How De Betonboorder helps with air conditioning warranty

At De Betonboorder, we ensure that your air conditioning warranty is properly arranged from day one. We partner with ITEC-Luchtreiniger for the supply of Innova air conditioners, where warranty registration is handled automatically and you receive all necessary documents.

Our service includes:

Professional installation that meets all warranty conditions
Automatic warranty registration with the manufacturer
Clear explanation of warranty conditions and maintenance requirements
24-month warranty on both the device and the installation
Direct contact with ITEC for warranty claims and service

Do you have questions about your air conditioner warranty, or would you like to know more about our installation service? Contact us Contact us for personal advice regarding your specific situation.

How long does the warranty on an air conditioner last?